Customer care

Here at iwishiwasa we pride ourselves on delivering the best customer service and products we can.

We hope that you are thrilled with your purchases and that they fit well and are comfortable. We prefer to work closely with you to resolve any issues. Please contact us as soon as possible if you have any problems

We are always happy to advise on sizing and products, so if you have any questions or special requirements before purchasing please drop us a line

Feedback & sharing

We hope that you enjoy wearing our costumes as much as we enjoy making them! We love to see pictures of you wearing our pieces or indeed any of your own creations. Please send pictures to us directly, and we will share on our playtime page. Or share on our facebook or instagram #iwishiwasakids don’t forget to tag us! @iwishiwasakids.

Product care

Care instructions can be found on the garment labels, but here are a few tips to care for your costumes…

If your cape has arrived slightly creased (it has been in an envelope after all!) hang it up and the creases should fall out overnight. Alternatively gently steam your cape at the back. Do not iron your cape on the front! This will damage the cape motif.

You can remove any dirty marks from masks, belts, & other washable fabrics by using a little rubbing alcholol, lighter fluid or nail polish remover on a cotton cloth & rubbing gently.

Any items with silver or gold foil should be handwashed. Other items may be machine washed on a low temperature, preferably on a gentle cycle.